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uploading pictures problem! RSS Feed

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an93l4
Joined: 24-Aug-10
Posts: 2
Posted: 18-Oct-10 1:03 PM

I managed to put up one item and then after that the next few listings I've attempted won't go past the uploading page. The pics are the right size and everything, they just won't load.


admin
Joined: 20-Sep-09
Posts: 56
Posted: 18-Oct-10 5:26 PM

If I could take a guess,  it is probably because the Next button is pressed before the image finishes uploading. This is the most common cause we've heard.

We have a step-by-step guide on listing an item in the marketplace:

http://www.smashion.com/support/docs/HowToCreateListing

See instructions on Step 2, Add Images.

If this does not solve your problem, write to support@smashion.com, with a detailed explanation of the problem such as a screen shot or error messages.

Message edited by admin on 18-Oct-10 5:27 PM.

an93l4
Joined: 24-Aug-10
Posts: 2
Posted: 20-Oct-10 7:27 AM

What I wound u having to do was upload from a website and not my computer. I waited an hour and it was still loading the image so I just gave up. Problem is sort of solved.


mizdarlin
Joined: 17-Feb-11
Posts: 1
Posted: 11-Apr-11 7:07 PM

I'm having problems uploading too..I try, and it just sits there in limbo, not working..:( 


admin
Joined: 20-Sep-09
Posts: 56
Posted: 11-Apr-11 11:19 PM

You may find the following document helpful:


If you still cannot resolve your probelm, write to support@smashion.com and the support staff will help you.


puckerpink
Joined: 02-Feb-11
Posts: 16
Posted: 11-Apr-11 11:35 PM

i had this problem too but fixed it by changing the setting on my digital camera to the lowest pixels/quality.  after doing this the picture uploaded immediately for me.  hope this helps you! :)  


admin
Joined: 20-Sep-09
Posts: 56
Posted: 11-Apr-11 11:57 PM

That was a good solution. For a typical web quality photo, you don't the need highest quality setting.

Another thing to look at is the bandwidth of your Internet connection. Here is the thread discussing that:

http://www.smashion.com/ViewDiscussion?postId=868#tsop868

 


vintagebutterfly
Joined: 09-Dec-12
Posts: 1
Posted: 10-Dec-12 12:04 AM

Hmmmm.strange, I seem to be having the same problem/issue..sometimes the first image loads fine-then any following images won't load. All are sized correctly with photoshop, in RGB and saved for web at 400 pix. width and a 72 dpi resolution.  Unsure what's happening here-but I can assure you it has nothing to do with image size.

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